For you not to be lost with so many technical terms, we put at your disposal this glossary to help you to understand better the internet.

@: It was adopted on the email addresses to mean “at”. The person’s name comes always on the @ left and the server’s name on the @ right. Example: mary@byweb.pt

Bookmark: Resourse of the programmes which allow to store up their favourite addresses (normally known as “Favourites”).

Browser: It is the used software to accede to Internet and visualize the pages’ content from World Wide Web (WWW). The most known are Internet Explorer (IE) and Netscape.

Banners: Lively advertisements used on Internet.

Click through: Percentage of clicks that a banner or other publicity element produced. It is calculated dividing the number of clicks by the banner exhibition number or other publicity element.

Cookies: Files, normally hidden, which storage informations about the user and his/her computer. Cookies allow to distinguish one computer from the other, to have the possibility to analyse the user’s behaviour standards.

Download: File’s transfer. To download means to copy a program or a file to his/her computer.

Emoticons: Also know as smiles, are symbols used in chats and emails to show emotions or to express in a more “visual” way.
Examples: (try to see them sideways):

E-commerce: Consists, basically, of achieve buying transactions online, accomplishing the selection process, buying order and electronic way of payment.

E-mail]: It’s the abbreviation of electronic-mail. It’s the address for internet correspondence. It’s formed by a name, that can be a department’s name, a person’s name or a services’, the symbol @ and the domain to which is entailed. Thus, your saling department e-mail would be like this sales@yourenterprise.pt.

FAQ: Sigla that appears in many english sites. Means Frequently Asked Questions.

Fórum: Place where people can leave a message about a certain subject.

FTP: Sigla for File Transfer Protocol. It’s one of the ways to transfer available files on Internet for your computer.

Hyperlink: see Link

Hipertexto: Technology which allows Web’s navigation. Underlined words or images take you to other documents and addresses.

Hit: Every time a Web’s server sends a file to a browser, is registered on a file the server’s diary as a “hit”. Hits are produced for each required page element (including graphs, texts and interactive items). If in a page there are two graphs and one user, it will be registered three hits, two because of the graphs and one bacause of the page.

Homepage: Literally, means “the page of the house”. Designates the site’s open page.

HTML: It means Hyper Text Transfer Protocol.

Kbits/s: Abbreviation for kilobits per second, velocity unit of data transmission.

Link (hyperlink): Words, expressions or images which are used as direct link to another page or to a part of the same page. It is also designated as Hyperlink.

Modem: Equipment/machine which connects the PC to the communication line, normally to the telephone’s line.

Online: Online or switched on. In the same way, offline means switched off.

Página: Refers to the set of texts and images displayed on the computer’s screen when someone accede to Internet. A page is a file which contains HTML codes which describes how a page should be displayed, the pictures that will be shown and the links that this page will have.

Protocolo TCP/IP: This is a programme used to computers identify themselves and to settle communication among them.

Plug in: Software accessory to navigation programmes.

Site: It’s a set of pages. An enterprise’s site can, for example, have a homepage and one or more pages for the enterprise’s products.

URL: Abbreviation for Uniform Resource Locator. Addresses like http://www.byweb.pt are URLs. They correspond to a number which identifies a certain computer on the Internet.

Website: the same as site.

WWW: World Wide Web. It’s the graphic part of Internet. The “pages” consisting of texts and pictures and, sometimes, sound (motion) files and multimedia.

Zip: Ending of a file’s name. It means that a programme, text or image is compressed in a way that it can be transferred to your computer in a faster way.

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